Returns & Exchanges

It's OK if it wasn't what you wanted.

We love happy customers. If you're not happy with an item, you can return it for a refund within 30 days or delivery as per the policy below.

Some important details:

  • Any returned items must be unworn and in the condition you received them with all tags and labels attached.
  • Customers are entitled to a cooling-off period of 14 days, which begins on the day that you receive the product. During the cooling-off period, the customer may cancel any order without giving a reason and without incurring charges or penalties other than charges incurred in returning the goods.
  • Orders that have not been cancelled within the cooling off period of 14 days may still be returned within 30 days of delivery for store credit only
  • Sale items must be returned within 14 days of purchase.
  • Please ensure to protect yourself by using an insured and trackable shipping method. Remember to record your tracking number.
  • You are responsible for return shipping charges. (Please note we can't accept C.O.D. packages.)
  • Shipping fees are NOT refundable.
  • We can't accept returns on any worn items.
  • Due to hygene reasons we can't accept returns on underwear.
  • Returns from outside the EU must be delivered to us DDP and clearly marked "return product", any VAT,Duty or customs charges billed to us will be deducted from your refund.
  • We also can't accept returns purchased from other retailers besides If you have purchased something from another retailer, please contact them regarding a return or exchange.


Upon receipt of your return it can take up to 7 days for it to be inspected and processed. Once refunded it may take up to two billing cycles to appear on your statement, depending on your payment method.

Defective/Damaged Items

If you received a defective or damaged item, please email ( with the subject "Defective item received". Please attach images of the damage/defect to expedite your request.


We don't currently offer exchanges.

Customer Support

Should you have any questions regarding returns, please contact us at 353.1.2238647 or Our hours are 9:00 am to 6:00 pm GMT Monday to Friday, but you can also leave a message and we'll get back to you as soon as possible.