Returns & Exchanges

It's OK if it wasn't what you wanted.

We love happy customers. If you're not happy with an item, you can return it for a refund within 30 days as per the policy below.

Some important details:

  • Any returned items must be unworn and in the condition you received them with all tags and labels attached.
  • Please ensure to protect yourself by using an insured and trackable shipping method. Remember to record your tracking number.
  • You are responsible for return shipping charges. (Please note we can't accept C.O.D. packages.)
  • Shipping fees are NOT refundable.
  • We can't accept returns on any worn items.
  • Due to hygene reasons we can't accept returns on underwear.
  • We also can't accept returns purchased from other retailers besides yummie.eu. If you have purchased something from another retailer, please contact them regarding a return or exchange.

Timing

Upon receipt of your return it can take up to 7 days for it to be inspected and processed. Once refunded it may take up to two billing cycles to appear on your statement, depending on your payment method.

Defective/Damaged Items

If you received a defective or damaged item, please email (customercare@yummie.eu) with the subject "Defective item received". Please attach images of the damage/defect to expedite your request.

Exchanges

We don't currently offer exchanges.

Customer Support

Should you have any questions regarding returns, please contact us at 353.1.6870905 or customercare@yummie.eu. Our hours are 9:00 am to 6:00 pm GMT Monday to Friday, but you can also leave a message and we'll get back to you as soon as possible.